EMV Retail with True Cash Discount

QUICK REFERENCE GUIDE // QD Terminal Line

These steps have been provided to assist you with your Android payment device with DvPay (AURA) software. IMPORTANT: As well as the payment icons (ie Card, PIN Debit, EBT Food, EBT Cash and Cash), the terminal’s idle screen also displays the following icons:

Chip/Contactless Sale
  1.  From the idle screen, enter the amount of the transaction you want to process and press OK.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card and PIN Debit.
  4. When prompted, tap or insert the card. If required (debit), enter PIN number.
  5. Transaction will be processed. Sales receipt will print with details of the transaction.
Credit Card Return
  1. From the idle screen, enter the amount of the transaction you want to process and press Ok.
  2. The default transaction will be Sale. Tap on the > at the top of the screen to select Return.
  3. Choose the payment type the customer will use. Options are Card and PIN Debit.
  4. Confirm the amount of the Return. If prompted, input Manager Password (default password is 1234).
  5. When prompted, tap, insert or manually enter the card number.
  6. Transaction will be processed. Return receipt will print with details of the transaction.
Void By Transaction Number
  1. From the idle prompt, tap the “STAR” icon to access the Favorites menu.
  2. Tap Void Transaction.
  3. If prompted, input Manager Password (1234 default).
  4. Tap By Transaction #.
  5. Input Transaction # to be voided and press Ok.
  6. Confirm the void transaction by tapping Select.
  7. If prompted, confirm the void amount by tapping Ok or Cancel. Conditional on the terminal’s configuration.
  8. If prompted, input Manager Password (1234 default).
  9. The void is processed. Void receipt will print with details of the transaction.
Manually Entered Sale
  1. From the idle screen, enter the amount of the transaction you want to process and press OK.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card (credit) EBT Food, EBT Cash.
  4. When prompted to tap, swipe or insert card, tap on the screen and key in card number and follow further screen prompts.
  5. Transaction will be processed. Sales receipt will print with details of the transaction.
Reprint Receipt
  1. From the idle prompt, tap the “STAR” icon to access the Favorites menu.
  2. Tap Reprint Receipt.
  3. If prompted, input Manager Password (1234 default).
  4. Tap desired option (Last, By Transaction # or By Card Number).
  5. Follow prompts and transaction receipt prints.
Call Me Feature (Must be Enabled)
  1. From the terminal main screen tap the “PHONE” icon.
  2. If prompted, input Manager Password (1234 default).
  3. Tap Call Me, under the support menu.
  4. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.
Settle Daily Batch
  1. From the idle prompt, tap the “STAR” icon to access the Favorites menu.
  2. Tap Settle Daily Batch.
  3. If prompted, input Manager Password (1234 default).
  4. Terminal communicates with the host.
  5. Settlement report prints.
Printing Reports
  1. From the idle prompt, tap the “STAR” icon to access the Favorites menu.
  2. Tap on Report.
  3. If prompted, input Manager Password (1234 default).
  4. Select desired report type (Daily Report or Summary Report).
  5. View or Print report.
Terminal Power Off/Reboot
  1. Press the “POWER” button on the side of the terminal and hold until a menu appears on the screen, with the following options: Power Off, Reboot, Airplane Mode and Silent Mode.
  2. Select the option you desire by tapping on the screen.
Wireless Icons

Wi-Fi icon will blink when not connected. It will remain static when connected successfully.

Battery charge indicator.