EMV Retail
QUICK REFERENCE GUIDE // QD Terminal Line
These steps have been provided to assist you with your Android payment device with DvPay (AURA) software. IMPORTANT: As well as the payment icons (ie Card, PIN Debit, EBT Food, EBT Cash and Cash), the terminal’s idle screen also displays the following icons:
- Access to the FAVORITES menu
- Access to the CORE menu
- CALL ME feature
Credit Card Sale
- Tap on the Credit icon.
- Tap on the Sale icon.
- Enter the Sale Amount and press Ok.
- Tap (contactless only) or insert chip card.
- The transaction is processed. Sales receipt will print with details of the transaction.
Debit Sale
- Tap on the Debit icon.
- Tap on the Sale icon.
- Enter the Sale Amount and press Ok.
- Tap (contactless only) or insert chip card.
- Customer enters PIN on terminal or PIN pad and presses Ok.
- The transaction is processed. Sales receipt will print with details of the transaction.
Credit Card Return
- Tap on the Credit icon.
- Tap on the Return icon.
- Enter the Return Amount and press Ok.
- If prompted, confirm the return amount by tapping Ok or Cancel. Conditional on the terminal’s configuration.
- If prompted, enter Manager Password (default password is 1234).
- Tap (contactless only) or insert chip card.
- The transaction is processed. Return receipt will print with details of the transaction.
Manually Entered Sale
- Tap on the Credit icon.
- Tap on the Sale icon.
- Enter the Sale Amount and press Ok.
- Tap on the credit card icon on the Credit Sale screen. (Insert, Swipe or Enter Card #)
- Manually enter Card #.
- Follow the CNP prompts (enter exp.date, zip code, etc). Conditional on the terminal’s configuration.
- The transaction is processed. Sales receipt will print with details of the transaction.
Void Credit Transaction
- Tap on the Credit icon.
- Tap on the Void icon.
- Enter the Void Amount and press Ok.
- If prompted, confirm the void amount by tapping Ok or No. Conditional on the terminal’s configuration.
- If prompted, enter Manager Password (1234 default).Â
- Tap (contactless only) or insert chip card.
- Enter the void transaction # and press Ok.
- The transaction is processed. Void receipt will print with details of the transaction.
Void By Transaction Number
- Tap the icon to access the Favorites menu.
- Tap Void Transaction.
- If prompted, input Manager Password (1234 default).
- Tap By Transaction #.
- Input Transaction # to be voided and press Ok.
- Confirm the void transaction by tapping Select.
- If prompted, confirm the void amount by tapping Ok or Cancel. Conditional on the terminal’s configuration.
- If prompted, enter Manager Password (1234 default).
- The void is processed. Void receipt will print with details of the transaction.
Reprint Receipt
- Tap the icon to access the Favorites menu.
- Tap Reprint Receipt.
- If prompted, input Manager Password (1234 default).
- Tap desired option (Last, By Transaction # or By Card Number).
- Follow prompts and transaction receipt prints.
Call Me Feature (Must be Enabled)
- Tap the icon.
- If prompted, enter Manager Password (1234 default).
- Tap Call Me, under the support menu.
- The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.
Settle Daily Batch
- Tap the  icon to access the Favorites menu.
- Tap Settle Daily Batch.
- If prompted, input Manager Password (1234 default).
- Terminal communicates with the host.
- Settlement Report prints.
Printing Reports
- Tap the icon to access the Favorites menu.
- Tap on Report.
- If prompted, input Manager Password. (1234 default).
- Select desired report type (Daily Report or Summary Report).
- View or Print report.
Terminal Power Off/Reboot
- Press the button on the side of the terminal and hold until a menu appears on the screen, with the following options: Power Off, Reboot, Airplane Mode and Silent Mode.
- Select the option you desire by tapping on the screen.