Quick Reference Guide

EMV Restaurant with True Cash Discount

Non-touchscreen Z8

These steps have been provided to assist you with your Dejavoo non-touch screen payment device with AURA software. IMPORTANT: When the device is idle, it will display “Enter amount”. Enter the transaction amount and press Ok. To change transaction type, press the (F2) or (F3) key until the preferred transaction type appears. Use the arrow keys to select the desired payment option. In addition to the payment options, you can access the Services Menu with the (F1) key.

Manually Entered Credit Sale
  1. Enter the Sale Amount and press Ok.

  2. Select the payment method using the arrow keys and press Ok. Options are Card and Cash. If Card is selected; options are Card and PIN Debit. Press Ok once you have highlighted your selection.

  3. Enter Server # and press Ok. Conditional on the terminal’s configuration.

  4. If configured, terminal will prompt to Select or Enter Tip amount.

  5. When the prompt to insert card appears, press Ok.

  6. Manually enter Card #.

  7. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration.

  8. The transaction is processed. Sales receipts will print with details of the transaction.

Credit Card Sale
  1. Enter the Sale Amount and press Ok.

  2. The default transaction will be Sale.

  3. Select the payment method using the arrow keys and press Ok. Options are Card and Cash. If Card is selected; options are Card and PIN Debit. Press Ok once you have highlighted your selection.

  4. Enter Server # and press Ok. Conditional on the terminal’s configuration.

  5. If configured, terminal will prompt to Select or Enter Tip amount.

  6. Tap (contactless only) or insert chip card. If required (debit), enter PIN number.

  7. The transaction is processed. Sales receipt will print with details of the transaction.

Credit Card Return
  1. Enter the Return Amount and press Ok.

  2. The default transaction will be Sale. Press F2 of F3 to navigate the options and select Return.

  3. Select the payment method using the arrow keys and press Ok. Options are Card and Cash. If Card is selected; options are Card and PIN Debit. Press Ok once you have highlighted your selection.

  4. Confirm the amount of the Return.

  5. If prompted, enter Manager Password. (1234 default)

  6. Tap (contactless only), insert, swipe or manually enter card number.

  7. The transaction is processed. Return receipt will print with details of the transaction.

Void By Transaction Number
  1. Press F1 to access the Services menu.

  2. Use the arrow keys to highlight Favorites and press Ok.

  3. Use the arrow keys to highlight Void CR/DB Trans and press Ok.

  4. If prompted, enter Manager Password. (1234 default)

  5. Use the arrow keys to select By Transaction # and press Ok.

  6. Enter Transaction # to be voided and press Ok.

  7. If prompted, confirm the Void Amount by pressing F2 (YES) or F4 (CANCEL). Conditional on the terminal’s configuration.

  8. If prompted, enter Manager Password. (1234 default)
  9. The void is processed. Void receipt will print with details of the transaction.
Reprint Receipt
  1. Press F1 to access the Services menu.

  2. Use the arrow keys to highlight Favorites and press Ok.

  3. Use the arrow keys to highlight Reprint CR/DB Receipt and press Ok.

  4. If prompted, enter Manager Password. (1234 default)

  5. Use the arrow keys to highlight desired option (Last, By Transaction # or By Card Number) and press Ok.

  6. Transaction receipt prints.

Call Me Feature (Must Be Enabled)
  1. Press the F1 key.

  2. Use the arrow keys to highlight Managed Services

    and press Ok.

  3. Use the arrow keys to highlight Call Me and press Ok.

  4. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.

Edit Tips By Transaction Number
  1. Press F1 to access the Services menu.

  2. Use the arrow keys to highlight Favorites and press Ok.

  3. Use the arrow keys to highlight Edit Tip and press Ok.

  4. If prompted, enter Manager Password. (1234 default)

  5. Use the arrow keys to select By Transaction # and press Ok.

  6. Transaction amount appears, enter Tip Amount and press Ok.

  7. If prompted, confirm the Tip Amount by pressing F2 (YES) or F4 (CANCEL). Conditional on the terminal’s configuration.

  8. Repeat steps 5 and 6 as needed.

  9. Press the key after all desired tips have been adjusted.

Turn Server Prompt ON/OFF
  1. Press F1 to access the Services menu.
  2. Use the arrow keys to highlight Core and press Ok.
  3. Use the arrow keys to highlight Applications and press Ok.
  4. Use the arrow keys to highlight CREDIT/DEBIT/EBT and press Ok.
  5. Use the arrow keys to highlight Setup and press Ok.
  6. If prompted, enter Manager Password (1234 default).
  7. Use the arrow keys to highlight Trans Prompts and press Ok.
  8. Press Ok to select Clerks.
  9. Press Ok to select Prompt.
  10. Use the arrow keys to highlight desired option and press Ok.
  11. To return to the home screen press the key 3 times.
Settle Daily Batch

1. Press F1 to access the Services menu.
2. Use the arrow keys to highlight Settlement and
press Ok.
3. Use the   arrow keys to highlight Settle Daily Batch
and press Ok.
4. If prompted, enter Manager Password. (1234 default)
5. Terminal communicates with the host.
6. Settlement Report prints.

Printing Reports

1. Press F1 to access the Services menu.
2. Use the   arrow keys to highlight Reports and press
Ok.
3. Use the   arrow keys to highlight desired report type
(Daily Report or Summary Report) and press Ok.
4. If prompted, enter Manager Password. (1234 default)
5. Report prints.

Power Cycle Terminal

1. Press and hold the key on the keyboard and release once terminal starts to reboot.

 

Wireless Icons

Wi-Fi icon will blink when not connected. It will remain static when connected successfully.