Quick Reference Guide

EMV Restaurant with True Cash Discount

Touchscreen Z9 & Z11 AURA

These steps have been provided to assist you with your Dejavoo touch screen payment device with AURA software. IMPORTANT: The terminal’s idle prompt displays a selection of payment type icons.

Chip Credit Sale
  1. From the idle screen, enter the amount of the transaction you want to process and press Ok.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card and Cash. If Card is selected; options are Card and PIN Debit.
  4. Input Server # and press Ok. Conditional on the terminal’s configuration.
  5. If configured, terminal will prompt to Select or Input Tip amount.
  6. When prompted, tap or insert the card. If required (debit), enter PIN number.
  7. Transaction will be processed. Sales receipt will print with details of the transaction.
Credit Card Return
  1. From the idle screen, enter the amount of the transaction you want to process and press Ok
  2. The default transaction will be Sale. Tap on the > at the top of the screen to select Return
  3. Choose the payment type the customer will use. Options are Card and PIN Debit
  4. Confirm the amount of the Return. If prompted, input Manager Password (default password is 1234). 
  5. When prompted, tap, insert or manually enter the card number.
  6. Transaction will be processed. Return receipt will print with details of the transaction.
Void By Transaction Number
  1. From the idle prompt, tap the icon to access the Favorites menu.
  2. Tap Void Transaction.
  3. If prompted, input Manager Password (1234 default).
  4. Tap By Transaction #.
  5. Input Transaction # to be voided and press Ok.
  6. Confirm the void transaction by tapping Select.
  7. If prompted, confirm the void amount by tapping OK or Cancel. Conditional on the terminal’s configuration.
  8. If prompted, input Manager Password (1234 default).
  9. The void is processed. Void receipt will print with details of the transaction.
Manually Entered Credit Sale
  1. From the idle screen, enter the Sale Amount of the transaction you want to process and press Ok.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card (credit/debit) and Cash.
  4. Input Server # and press Ok. Conditional on the terminal’s configuration.
  5. If configured, terminal will prompt to Select or Input Tip amount.
  6. When prompted to tap, swipe or insert card, tap on the screen and key in card number and follow further screen prompts.
  7. Transaction will be processed. Sales receipt will print with details of the transaction.
Reprint Receipt
  1. From the idle prompt, tap the icon to access the Favorites menu.
  2. Tap Reprint Receipt.
  3. If prompted, input Manager Password (1234 default).
  4. Tap desired option (Last, By Transaction # or By Card Number).
  5. Follow prompts and transaction receipt prints.
Call Me Feature (Must Be Enabled)
  1. From the terminal main screen tap the   icon.
  2. If prompted, input Manager Password (1234 default).
  3. Tap Call Me, under the support menu.
  4. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.
Edit Tips By Transaction #
  1. From the idle prompt, tap the icon to access the Favorites menu.
  2. Tap Edit Tip.
  3. If prompted, input Manager Password (1234 default).
  4. Tap All.
  5. Tap Transaction #.
  6. Transaction amount appears, input Tip Amount and press Ok. X
  7. If prompted, confirm the tip amount by tapping Yes or No. Conditional on the terminal’s configuration.
  8. Repeat steps 5 and 6 as needed.
  9. Press the key after all desired tips have been adjusted.
Settle Daily Batch
  1. From the idle prompt, tap the icon to access the Favorites menu.
  2. Tap Settle Daily Batch.
  3. If prompted, input Manager Password (1234 default).
  4. Terminal communicates with the host.
  5. Settlement report prints.
Printing Reports
  1. From the idle prompt, tap the icon to access the Favorites menu.
  2. Tap desired report type (Daily Report or Summary Report).
  3. If prompted, input Manager Password (1234 default).
  4. Report prints.
Turn Server Prompt ON/OFF
  1. From the idle prompt, tap the icon to access the Services menu.
  2. Tap Core.
  3. Tap Applications.
  4. Tap Credit/Debit/EBT.
  5. Tap Setup.
  6. If prompted, input Manager Password (1234 default).
  7. Tap Trans Prompts.
  8. Tap Clerks.
  9. Tap Prompt.
  10. Tap to select desired option.
  11. Tap to select desired option and press Ok.
  12. To return to the home screen press the key 2 times.
Terminal Power Options

Powering on

  1. Press the key to turn on terminal.

Powering off (Z9 only)

  1. Tap the icon to access the Favorites menu.
  2. Tap on Power Off to turn off terminal.
Wi-Fi Icon Indicator (Wi-Fi Enabled Units)

Wi-Fi icon will blink when not connected. It will remain static when connected successfully.

Wi-Fi Icons Indicators (Mobile Units Only)

  GPRS signal strength indicator (the more bars, the better your signal GPRS).

  Battery strength indicator.

  Indicates issue with SIM card (GPRS).