Go to Denovo, find your TPN with the table app and press “Spin connection parameters”
2. Press “Transaction Request Settings”
3. Make “Use TableApp V3” enabled, select your Inventory from the drop-down list and press Save.
4. Make sure that you are using V3 for your inventory (available only in the admin account)
5. Go to Register and create/edit order type you want to use with the Table app and make "Show in Table app” enabled
Go to cart screen and add item to cart
Press on Take out or Select order type button and select table order type
Save order
6. Make sure that the “Transaction_Mode” - Online in STEAM. (It should be already configured by default if terminal uses TableApp)
7. Upload the configured TPN with Table app to the terminal.
8. Create an order with using table order type (with “Show in Table App” enabled) on Register and save it.
9. Press “Request” button. The “Sort by” list is opened with the:
- Invoice #. Allows you to find a specific order by Invoice (Order number)
- Server ID. Allows you to find a specific order by Server (Operator) ID. If there are several different orders for one operator, a list of these orders will be opened and you can select any order you want;
- Table #. Allows you to find a specific order by Table number. If there are several different orders in this table, a list of these orders will be opened and you can select any order you want.
- All. Shows a list of all existing orders. After opening this list, you can select any order you want.
10. Сlick on the option (Invoice#/Server ID/Table#/All ) by which you want to sort and find the order you have created. The terminal shows "Request the transaction” and loading screen. The list of orders is sent if there are several orders on the table/server and you have sorted it by “All” or a screen with the order data and the possibility of making a transaction (Pay or Refund) will be opened if there is only one order.
11. The Cart icon (in the upper right corner) allows you to open the order details.
12. You can open the payment history by clicking on the main screen and void the paid amount or void a refund (Void operation is available only for USA Inventory)
13. It is possible to make a full, partial or split payment. You can pay for the order with various payment types (for instance, Credit, Card, Debit, EBT Food, EBT Cash)
14. You can make a refund if the order has already been partially paid for. It is not allowed to return money for an amount greater than what you paid. In this case you will see the error message: “Cannot refund more than covered amount”. The refund can be partial or for the entire amount paid.
15. After the order has been fully paid, it should disappear from the order list on the Terminal and Register. It should appears in the Sales History and Reports on Register and Inventory (WEB).
