Void

Void transaction type cancels a transaction

https://youtube.com/shorts/2X1Y01YI1Gw

Сonditions for Void:

  • There was no partial payment. Void can only be made for a whole order (only full transaction);

  • The Payment Tool of the transaction allows to make void (Available only for Credit);

  • There were no refunds (or if there were refunds, they were voided);

  • It is possible to make a void when the batch that includes the transaction for which you want to make a void is still open.

  1. Go to “List of Sales”

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  1. Open credit order details

  2. Press on “Void”. The “Void/Return” operation can only be performed by an operator who has "Void/Return Sales” Transactions

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  1. Specify the reason and then click “Confirm”.

  2. Void performed, receipt printed and shown:

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  1. Press “Finish” on the register

  2. A separate transaction labeled “VOIDED” will appear in the transaction list. It is possible to open sale and refund details for this sale

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