https://youtu.be/Yom2DrakrnQ

Void transaction type cancels a transaction

Сonditions for Void:

  • There was no partial payment. Void can only be made for a whole order (only full transaction);

  • It is possible to make a void when the batch that includes the transaction for which you want to make a void is still open.

  1. Go to “List of Sales“

    image-20250307-124317.png

  2. Open Credit sale details

    image-20250307-124500.png

  3. Press on “Void”

    image-20250307-124559.png

  4. Leave a comment and then click “Confirm”.

  5. Void performed, receipt printed and shown:

    image-20250307-124745.png

  6. Press “Finish” on the register

  7. Status “VOIDED” will appear in the transaction list. It is possible to open sale and details for this sale

image-20250307-124917.png