Filter

There are three active statuses: Waiting Confirmation, Confirmed and In Service. Each status can be turned on/off on filter area

Search

Search can be performed by date, time, customer name, phone, email, table and number of guests

Reservations List

Reservations in the list are sorted by date/time in descending order. Each day in its separate section.

Each row contains: time, duration, number of guests, tables, customer, customer's phone and comment (optional)

Reservation Details: tap on reservation row

Consists: status, date/time, duration, consumer, number of guests, table, server, comment

Finished reservations: button on right top corner.

Opens screen with finished reservations

Calendar

Create reservation: button at the bottom of the screen

Allows to start process of adding new reservation

Filters area

• Placed on the left side of the screen. Contains: date selection, time picker, duration, guests number.

• Date can't be earlier than current date/time. Initial time value = now + 1 hour.

• Button "Now" selects current time and create reservation in status "In Service" 

• Allow to select option if this reservation need future confirmation.

Tables area

• User can select several tables.

• Table might be locked if selected date/time is already busy for this table.

• Table cell might contain warning if table isn't free for full duration time.

Controls

Next button is active only when at least one table is selected

Fields

• Status, Date/Time, Duration, Consumer, Number of Guests, Table, Server, Comment

• Tap on Status opens Reservations Statuses History. Status field is marked by circle filled with this status color.

• Tap on Date/Time, Duration, Number of Guests, Table opens Table selections screen.

• Tap on Consumer open Consumer selection screen

• Tap on Server open Operator selections screen

• Tap on Comment shows keyboard and allow to type text.

Controls

• Changes Status open Change status screen.

• All actions at the bottom of the screen depends of the reservation current status.

• Some actions might change Reservation status and that type of actions are accessible by Changes Status button.

Waiting Confirmation

Cancel, Confirm, Save

Confirmed, Canceled, Expired

Need to set “Need confirmation” enabled whil creating new reservation

Confirmed

Cancel, Start Service, Save

In Service, Canceled, Expired

1. Open created Reservation details in waiting confirmation status and press “Change Status”

2. Press “Confirm”

or

swipe to the right and press “Confirm” on Upcoming Reservations screen

In Service

Void, Finish, Save, Open Order

Voided, Done

1. Open created Reservation in Confirmed details and press “Change Status”

2. Press “Start Service”

or

swipe to the right and press “Start Service” on Upcoming Reservations screen

Expired

Wait until reservation will be expired (set time in POS settings)

Canceled

1. Open created Reservation details in waiting confirmation or confirmed status and press “Change Status”

2. Press “Cancel”

or

swipe to the left on Upcoming Reservations screen and press “Cancel”

It is possible to cancel reservation in “Waiting confirmation” and “Confirmed”. Dialog confirmation and Input reason will be shown

Voided

1. Open created Reservation details in Service status and press “Change Status”

2. Press “Void”

or

swipe to the left on Upcoming Reservations screen and press “Void”

It is possible to void reservation in Service status. PIN confirmation and Input reason will be shown

Done

1. Pay for order

2. Close reservation

or

Press “Finish” for reservation

Paid orders with closed reservation

Finish action checks if order is paid. If Order isn't finished the confirmation will be shown:

Message: This reservation isn't paid yes. Are you sure? (No, Yes)

Need confirmation

Reservation was confirmed

In service and order created

Canceled

Voided

Canceled

Voided

Expiration Delay

Will expire in 5m". Show if reservation start date/time already happened but expiration didn't happen yet;

After 5m reservation expired:

Upcoming warning time interval

"Will start in 1h 30m". Show if reservation start date/time starts in specified in settings time interval

Notifications: Opens screen with fired notifications

Default duration time

Default duration time will be displayed on “Select Table” screen