After an order is created and sent (for example, from DoorDash), you will receive a notification on the Entering PIN screen and on the Cart screen. You can open the Orders list from that notification and see the order.

1. Notification.mp4

You can change order’s status from here and also finish it.

5. Finish.mp4

You can cancel order even if it’s paid.

3. Cancel Order.mp4

But you can’t edit an order received from KitchenHub (for example, add or remove items, change quantities, etc.)

2. Can't Edit order.mp4

If you need to create a new item, you should push a menu update afterward. Go to Settings → Inventory → Integration → Push Menu

4. Push Menu.mp4

This option will be available only to operators who have the required permissions (you can assign them in Denovo)

  • Update/create category and items

  • Employee Manager

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