All Fee Programs

QUICK REFERENCE GUIDE // QD Terminal Line

These steps have been provided to assist you with your Dejavoo P Terminal. As well as the payment screen, the terminal’s idle screen also displays the following icons:

  • Access to the FAVORITES menu
  • Access to the CORE menu
  • CALL ME feature
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Credit Card Sale
  1. Enter the Sale Amount and press Ok.
  2. Review the amount and tap on Proceed.
  3. Chose Cash Payment or Card Payment by tapping option. Pricing will be based on payment type.
  4. Tap (contactless only), swipe or insert chip card.
  5. Depending on TPN configuration, you will have the option to send customer copy as SMS, email, paper print or no receipt.
  6. The transaction is processed. Sales receipt will print with details of the transaction.
Debit Sale
  1. Enter the Sale Amount and press Ok.
  2. Review the amount and tap on Proceed.
  3. Tap on Cash Payment or Card Payment. Pricing will be based on payment type.
  4. Tap on Debit icon and then tap (contactless only), insert or swipe card.
  5. Customer enters PIN on encrypted terminal or on encrypted PIN Pad and press Enter.
  6. The transaction is processed. Sales receipt will print with details of the transaction.
Credit Card Return
  1. Tap on the icon on your terminal home screen.
  2. Tap on the Refund icon. Enter Password (default password is last 4 digits of your TPN).
  3. Enter the Return Amount and press Ok.
  4. Tap (contactless only) or insert chip card.
  5. Depending on TPN configuration, you will have the option to send the customer a copy of receipt as SMS, email, paper print or no receipt.
  6. The transaction is processed. Return receipt will print with details of the transaction.
Manually Entered Sale (Card Only)
  1. Enter the Sale Amount and press Ok.
  2. Review the amount and tap on Proceed.
  3. Choose Card Payment by tapping the option on the screen. Pricing will be based on payment type.
  4. Tap on Enter Card under other options.
  5. Manually enter Card #.
  6. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration.
  7. Depending on TPN configuration, you will have the option to send the customer a copy of receipt as SMS, email, paper print or no receipt.
  8. The transaction is processed. Sales receipt will print with details of the transaction.
Void Credit Transaction
  1. Tap on the icon on your terminal home screen.
  2. Tap on the Void icon.
  3. Input the Transaction Number or last 4 digits of the card, choose transaction from the list and tap Confirm prompt and tap Yes.
  4. If prompted, enter Password (default password is last 4 digits of your TPN).
  5. Void will be completed and receipt options will be prompted. Note: Card doesn’t need to be present to complete void successfully.
Reprint Receipt
  1. Tap the icon to access the Favorites menu.
  2. Tap Reprint Receipt.
  3. If prompted, input Password (default password is last 4 digits of your TPN).
  4. Press  and enter transaction # or last 4 digits of card #, select transaction and tap.
  5. Follow prompts and transaction receipt prints.
Call Me Feature (Must be Enabled)
  1. Tap the icon.
  2. Tap Call Me, under the Support Menu and choose reason. Enter your call back number.
  3. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.
Edit Tips By Transaction #
  1. Tap the icon to access the Favorites menu.
  2. Tap Adjust Tip.
  3. If prompted, enter Password (default password is last 4 digits of your TPN).
  4. Enter transaction #, scroll through transactions using or swipe through transactions.
  5. Tap Transaction #.
  6. Tap on button and a prompt will appear asking if you want to submit tip adjust, tap Yes. A screen will appear confirming the success of the procedure.
Settle Daily Batch
  1. Tap the icon to access the Favorites menu.
  2. Tap Show/Settle Daily Batch.
  3. If prompted, enter Password (default password is last 4 digits of your TPN).
  4. The terminal will fetch and display a summary report. Swipe left to view a detailed report.
  5. Tap Settle button in the top right corner. A prompt may appear if there are untipped transactions. Answer Yes or No to continue to settle.
  6. Settlement Report prints.
Printing Reports
  1. Tap the icon to access the Favorites menu.
  2. Tap Reports.
  3. Choose Open Batch or Closed Batch.
  4. Tap desired report type, select how you want the report to group your transactions. For summary report or daily report. Tap Next.
  5. Swipe left to go from summary to details report and tap on 
  6. Report prints.
Terminal Power Off/Reboot
  1. Press the button on the side of the terminal and hold until a menu appears on the screen, with the following options: Power Off, Reboot.
  2. Select the option you desire by tapping on the screen.
Wireless Icons

  Wi-Fi icon will blink when not connected. It will remain static when connected successfully.

  Battery charge indicator.

  To get an internet connection via ethernet, first plug the device into power and then use an ethernet cable to plug into the ethernet port.