Quick Reference Guide

EMV Retail Z8 with Aura​

Non-touchscreen Z-line models

These steps have been provided to assist you with your Dejavoo non-touch screen payment device with AURA software. IMPORTANT: When the device is idle, it will display Credit and Sale. To change transaction type, press the   key until the preferred transaction type appears. To change payment type, use the arrow keys to select between the payment types. In addition to the payment options, you can access the Services Menu with the (F1) key.

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Credit Card Sale
  1. Enter the Sale Amount and press Ok.
  2. Tap (contactless only) or insert chip card.
  3. If prompted, confirm the Sale Amount by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration.
  4. The transaction is processed. Sales receipt will print with details of the transaction.
Debit Sale
  1. Use the arrow key to select Debit on your terminal home screen and press Ok.
  2. Press Ok key to select Sale.
  3. Enter the Sale Amount and press Ok.
  4. Tap (contactless only), swipe or insert chip card.
  5. If prompted, confirm the Sale Amount by pressing F2 (YES) or F4 (CANCEL). Conditional on the terminal’s configuration.
  6. Cardholder inputs PIN on terminal PIN Pad or external PIN Pad and presses Ok.
  7. The transaction is processed. Sales receipt will print with details of the transaction.
Credit Card Return
  1. Press the key until Return appears.
  2. Enter the Return Amount and press Ok.
  3. Confirm the return amount by pressing F2 (YES) or F4 (CANCEL).
  4. If prompted, enter Manager Password (1234 default).
  5. Tap (contactless only), insert, swipe or manually enter card number.
  6. The transaction is processed. Return receipt will print with details of the transaction.
Manually Entered Credit Sale
  1. Enter the Sale Amount and press Ok.
  2. Prompt to insert card appears, press Ok.
  3. Manually enter Card #.
  4. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration.
  5. The transaction is processed. Sales receipt will print with details of the transaction.
Void Credit Transaction (Card Present)
  1. Press the key until Void appears.
  2. Enter Void Amount and press Ok.
  3. Confirm void amount by pressing F2 (YES) or F4 (CANCEL).
  4. If prompted, enter Manager Password (1234 default).
  5. Tap (contactless only), insert, swipe or manually enter card number.
  6. Confirm void amount by pressing F2 (YES) or F4 (NO).
  7. The transaction is processed. Void receipt will print with details of the transaction.
Void By Transaction Number
  1. Press F1 to access the Services menu.
  2. Use the arrow keys to highlight Favorites and press Ok.
  3. Use the arrow keys to highlight Void CR/DB Trans and press Ok.
  4. Use the arrow keys to select By Transaction # and press Ok.
  5. Enter Transaction # to be voided and press Ok.
  6. If prompted, confirm the Void Amount by pressing F2 (YES) or F4 (CANCEL). Conditional on the terminal’s configuration.
  7. If prompted, enter Manager Password (1234 default).
  8. The void is processed. Void receipt will print with details of the transaction.
Reprint Receipt
  1. From the idle prompt, press F1 to access the Services menu.
  2. Use the arrow keys to highlight Favorites and press Ok.
  3. Use the arrow keys to highlight Reprint CR/DB Receipt and press Ok.
  4. If prompted, input Manager Password (1234 default).
  5. Use the arrow keys to highlight desired option (Last, By Transaction # or By Card Number) and press Ok.
  6. Transaction receipt prints.
Call Me Feature (Must be Enabled)

1. From the terminal main screen press the F1 key.

2. Use the arrow keys to highlight Managed Services and press Ok.

3. Use the arrow keys to highlight Call Me and press Ok.

4. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.

Turn Clerk Prompt ON/OFF
  1. From the idle prompt, press F1 to access the Services menu.
  2. Use the arrow keys to highlight Core and press Ok.
  3. Use the arrow keys to highlight Applications and press Ok.
  4. Use the arrow keys to highlight CREDIT/DEBIT/EBT and press Ok.
  5. Use the arrow keys to highlight Setup and press Ok.
  6. If prompted, enter Manager Password. (1234 default)
  7. Use the arrow keys to highlight Trans Prompts and press Ok.
  8. Press Ok to select Clerks.
  9. Press Ok to select Prompt.
  10. Use the arrow keys to highlight desired option and press Ok.
  11. To return to the home screen press the key 3 times.
Settle Daily Batch
  1. Press F1 to access the Services menu.
  2. Use the arrow keys to highlight Settlement and press Ok.
  3. Use the arrow keys to highlight Settle Daily Batch and press Ok.
  4. If prompted, enter Manager Password (1234 default).
  5. Terminal communicates with the host.
  6. Settlement Report prints.
Printing Reports
  1. Press F1 to access the Services menu.
  2. Use the arrow keys to highlight Reports and press Ok.
  3. Use the arrow keys to highlight desired report type (Daily Report or Summary Report) and press Ok.
  4. If prompted, enter Manager Password. (1234 default)
  5. Report prints.
Power Cycle Terminal
  1. Press and hold the key on the keyboard and release once terminal starts to reboot.
Wireless Icons

Wi-Fi icon will blink when not connected. It will remain static when connected successfully.